Customer relationship trades
Looking to
Offer technical coaching and sales support to the customer
Effectively deal with customer claims
Ensure the smooth flow of information between the field and Customer Service
Develop remote streamlined promotional and information actions
MAIN FEATURES
- Claims management with information flows to logistics and to the field
- Acces by the customer service to Reps calendars
- Exchange of messages between customer service and field force
- Cross-visibility between field and customer service actions: orders, visits, visit or call reports
- Automatic display of the customer card during a call
Also available